FAQ

How long does delivery take?

UK orders are usually dispatched within the processing time stated on the product page, followed by the delivery timeframe selected at checkout.

Can I return my bag?

Yes. Eligible items can be returned in accordance with our Refund Policy.

How do I choose the right size?

Each product page includes measurements and practical information about the bag’s capacity.

Are the bags made from leather?

Our collection includes smooth grain leather and textured vegan leather alternatives. The material is clearly stated on each product page.

Can I change my order?

If your order has not yet been dispatched, please contact Customer Support as soon as possible. We’ll do our best to help.